Operations Specialist

Job Locations/Ville CA-Mississauga
Date posted / date affichée 4 weeks ago(1/24/2018 5:21 PM)
ID/#
2017-4758
# of Openings/# à combler
1
Category/ Catégorie
Procurement

Overview/Vue d’ensemble

Linde Canada is the premier supplier of gases, welding equipment and safety products with 69 stores, a fleet of trucks and drivers, and dedicated customer service and sales teams. Our 1,000+ expertly trained and dedicated employees are committed to safely supplying a full range of liquid and compressed industrial and specialty gases, welding, cutting and scientific equipment, and safety products and accessories.

 

For further information, go to lindecanada.com.

 

Linde Canada is currently seekingOperations Specialist in the Mississauga, Ontario area.

 

Purpose of the position:

 

  • To support field related purchasing activities/operational activities/tactical activities, P2P activities of the HUB procurement area by ensuring the accurate and timely processing of all tasks thru ERP systems
  • To be a visible leader in all aspects of service levels with our Internal Business Partners & suppliers
  • Responsible for order fulfilment transactions and purchase order placement, resolution of blocked invoices as well as receive help requests from internal clients and suppliers
  • To process and execute transactional purchases (repetitive, and low value purchases)
  • To supervise and coordinate materials procurement daily activities
  • To promote values of company

Responsibilities

  •  Transactional roles and responsibilities
  •  Review and understand requisition requirements, working efficiently with requester/client to ensure the issuance of accurate Purchase Orders to suppliers
  • Process Purchase Orders as per documented procedures, within the established turn-around time
  • Monitor the follow-up and expediting of supplier deliveries
  • Trigger an effective execution of the sourcing process as required, according to the value of the purchasing transaction, through an adequate use of the available SRM/ SAP or any procurement tools and procedures
  • Ensure audit readiness of all purchasing documents at all times
  • Process requests for new suppliers set-up as needed
  • Analyse internal demand requirements and external market condition to identify areas of opportunity and improvement
  • Lead the expediting of urgent/emergency orders

 

 Internal Business Partners or Suppliers support roles and responsibilities

 

  • Receive help requests from Internal Business Partners and/or suppliers and answer following established quality standards and protocol
  • Conduct problem determination for Internal Business Partner and/or Supplier questions to determine appropriate answer, status or appropriate escalation path
  • Providing consistently excellent customer service to all parties with whom you interact. This includes, but is not limited to:
    • Processing orders
    • Handling customer complaints
    • Resolution of billing issues
    • Resolution of mis-shipments / returns / damaged goods claims
    • Raising issues to the appropriate management level, as needed or required
  • Request support as needed from Procurement Execution Manager


Logistics for Internal or External Business Partners

  • Processing item requests from various internal and external business partners locations
  • Co-ordinated orders with either forwarders or various shipping companies to import them to their designated areas in a timely and cost-effective manner
  • Handle all international and External business partner item requests monitoring the procurement of material through cost effective bids
  • Handle freight mode of transportation bids to provide efficient and cost effective customer solutions
  • Process all paperwork for international direct shipments
  • Maintain communication with customer and forwarders to guarantee a smooth less customs clearance.


Vendor Invoice Resolution roles & responsibilities

  • Resolve delivery, quality or other related issues with purchase orders and invoices
  • Changing product pricing to match supplier price changes

Document all inquiries and resolutions for future reference


Monitoring & control responsibilities

 

  • Quantifying and tracking all cost reductions. A cost reduction is a negotiated or discovered reduction in price of goods or services to Linde
  • Quantifying and tracking all cost avoidance’s. A cost avoidance is a negotiated or discovered cost that Linde will not incur due to the impact and influence of the supplier by the Operations Specialist
  • Quantifying and tracking all Key Performance Indicators (KPIs) as identified on your Professional Management Plan (PMP)

Qualifications

Basic:

  • High School Degree required
  • Bachelor Degree Prefered with 1 year of equivalent work experience
  • Minimum 4 Years Procurement, Supply Chain

Other:

 

  • Proven ability for continuous improvement/savings/value add and a strong advocate of best practice
  • Strong communication (written and verbal), organizational and interpersonal skills
  • Must be able to prioritize workload with minimum supervision
  • Teamwork and collaboration skills
  • English/Spanish a plus

 

 

Linde Canada is committed to diversity in the workplace and the principles of Employment Equity; we therefore encourage applications from women, members of visible minorities, Aboriginal peoples and persons with a disability.

 

Join a World Leading Team Today!

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